Track Your Order
Track Your Order
Your care box is on its way — and we want to make sure it arrives safely and on time.
Use the tracking information sent to your email to follow your order every step of the way. If you have not received a tracking email within 2 business days of placing your order, please check your spam folder or reach out to our support team.
How to Track Your Order
- Check your inbox for a shipping confirmation email from Paws & Miles
- Click the tracking link included in that email
- View real-time updates on your shipment status
Estimated Delivery Times
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Processing Time: 1–2 business days before shipment
Please note that delivery times may vary during peak seasons or due to carrier delays outside of our control.
Need Help With Your Order?
Our customer care team is here to help. If your tracking shows no movement for more than 3 business days, or if your package appears lost or delayed, please do not hesitate to contact us.
We respond to all inquiries within 1 business day and will do everything we can to resolve your concern quickly.
Contact Support | View Our Shipping Policy | Return & Refund Policy